We are here for Your Pets!

Appointment Cancellation
When you book your boarding appointment, you are holding a space on our calendar that is no longer available to our other clients. In order to be respectful, please call Camp KCS as soon as you know you will not be able to make your appointment.

If cancellation is necessary, we require that you call at least 72 hours (3 days) in advance. Appointments are in high demand, and your advanced notice will allow another clients access to that time.

How to Cancel Your Appointment
If you need to cancel your appointment, please call us at 570-646-6012. If necessary, you may leave a detailed voicemail message. We will return your call as soon as possible.

Late Cancellations/No-Shows
A cancellation is considered late when the appointment is cancelled less than 72 hours before the appointed time. A no-show is when a client misses a reservation without cancelling. In either case, we will charge your account $15 per day, per kennel for that reservation.

Our Policy:
Once a No Show or non-cancellation happens, you may be required to leave a 25 to 50% deposit for all future reservations.